Effective Date: July 1st, 2025
At EJB Technology Support, LLC, accessible from https://ejbtechsupport.com, we value the privacy of our visitors, clients, and customers. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect the following personal information:
- Your name, email address, phone number, and company information provided directly when you contact us, schedule services, or use our website or client portal.
- Financial information related to payments for our services.
- Usage data about how you interact with our website and client portal.
2. Financial Information
Payments are securely processed through third-party providers like Stripe. We do not store your payment details on our servers. Stripe uses industry-standard security measures to safeguard your financial data.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide support
- Process transactions and deliver services
- Improve our website and services
- Communicate service updates, technical issues, or changes
- Maintain security and prevent fraud
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information with trusted service providers under strict confidentiality agreements for purposes such as payment processing or service delivery. Information may also be disclosed if required by law.
5. Data Security
We implement reasonable security measures to protect your data. While we strive to use commercially acceptable means to protect personal information, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal information only as long as necessary for legal, accounting, or business purposes. Retention periods may vary depending on the type of information collected and legal requirements.
7. Cookies
Our website may use cookies to enhance your browsing experience and collect analytics data. You can disable cookies in your browser settings, though this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
9. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request corrections
- Request deletion of your data
To exercise these rights, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
11. Governing Law
This policy is governed by the laws of the State of Connecticut, without regard to conflict-of-law principles.
12. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of personal information that we hold about you. To exercise these rights, please contact us using the details below.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
- Email: eric@ejbtechsupport.com
- Phone: (860) 506-5753
- Website: https://ejbtechsupport.com
EJB Technology Support, LLC – Your Trusted Technology Partner.