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In today’s fast-paced digital landscape, safeguarding your online accounts is paramount, especially in the face of increasing data breaches and leaked passwords. Our commitment to your security is reflected in our enhanced email features, designed to provide an additional layer of protection for your valuable information.

To bolster the defense of your email account, we strongly recommend enabling Two-Factor Authentication (2FA). This security feature adds an extra layer of verification, typically through a code sent to your mobile device, ensuring that only authorized users can access your account. For your convenience, users can now activate 2FA through self-service directly from their account settings.

However, we understand that implementing 2FA may bring about certain inconveniences, such as blocking external logins from applications like Outlook, Thunderbird, or mobile devices. This is where App Passwords come into play. App Passwords empower you to generate unique, secure passwords specifically for external applications, maintaining accessibility while ensuring your account’s protection.

From your account settings, take advantage of the self-service option to enable 2FA and enjoy the peace of mind that comes with an added layer of security. Customize your security further by creating a single App Password for all external applications or individual passwords for heightened protection. Specify passwords for specific protocols to exert precise control over your account’s security settings.

If you have any questions about these advanced security features or need assistance in activating 2FA through self-service, reach out to Email Support at [email protected]. The Email Support team is ready to assist you in fortifying your email account against potential threats and breaches.

Your online security is a shared responsibility, and by leveraging these advanced features, you can significantly reduce the risk of unauthorized access, protecting your sensitive information from falling into the wrong hands. Stay secure, stay vigilant!

Introduction:

This knowledge base article provides step-by-step instructions on how to set up email forwarding or a vacation reply in SOGo using the web interface. Follow the guidelines below to configure these settings based on your preferences.

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Setting up Email Forwarding:

1. Open your web browser and navigate to the SOGo web interface: https://webmail.yourdomain.tld/SOGo
2. Log in using your E-Mail credentials (email and password).
3. Access the “Settings” option located in the top right corner of the screen.
4. Within the Settings menu, select “Mail” from the left-hand sidebar.
5. Locate the “Forwarding” option under the “Mail” section.
6. Toggle the forwarding option to enable it and enter the desired email address for forwarding.
7. Save your changes to activate email forwarding.

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Setting up Vacation Reply:

1. Follow steps 1-4 from the previous section.
2. In the “Mail” section, find the “Vacation” or “Out of Office” option.
3. Enable the vacation reply option.
4. Enter the subject and message for your vacation reply.
5. Set the start and end dates for your vacation reply to specify the duration.
6. Save your changes to activate the vacation reply.

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Note:

Ensure that all entered information is accurate before saving your settings to avoid any issues with email forwarding or vacation replies.

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Conclusion:

Congratulations! You have successfully configured email forwarding or a vacation reply in SOGo. If you encounter any difficulties or have further questions, please reach out to EJB Technology Support, LLC at [email protected].

Thank you for choosing EJB Technology Support, LLC. We appreciate your business and are committed to providing assistance with any technical support needs.

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Eric Bouvier
EJB Technology Support, LLC

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Introduction:

At EJB Technology Support, LLC, we value our customers and understand that effective email communication is vital in our ongoing partnership. Sending emails that get caught in spam filters can hinder your messages from reaching their intended recipients. To ensure that your emails are delivered successfully and efficiently, we’ve compiled a guide with best practices and resolutions for common spam filter issues. Let’s explore how you can optimize your email communications.

1. Maintain a Consistent Sending Identity:

To establish trust with email providers and recipients, use a consistent “From” address and domain. Frequent changes to your sending identity can trigger spam filters.

2. Use a Recognizable “From” Name:

Ensure that your recipients can easily recognize you by using a familiar and relevant “From” name. This helps build trust and credibility.

3. Craft Relevant and Engaging Subject Lines:

Avoid misleading or sensational subject lines. Instead, create concise, relevant subject lines that accurately reflect the email’s content.

4. Minimize HTML and CSS Styling:

Excessive HTML and CSS styling in your emails can trigger spam filters. Keep your email templates clean and avoid flashy design elements.

5. Avoid Overuse of Images:

Emails with too many images and little text can be flagged as spam. Balance your content with both text and images and use descriptive alt text for images.

6. Authenticate Your Emails:

Implement authentication methods like SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) to verify your email’s authenticity, reducing the likelihood of being marked as spam.

7. Check for Blacklist Status:

Regularly monitor the status of your sending IP address and domain on email blacklists. Being on a blacklist can significantly impact email deliverability.

8. Use a Reputable Email Service Provider:

Consider using a reputable email service provider (ESP) that specializes in email deliverability. ESPs have the infrastructure and expertise to manage deliverability effectively.

9. Avoid Using URL Shorteners:

While URL shorteners are convenient, they can raise suspicions. Use full, descriptive URLs whenever possible to enhance transparency.

10. Test Your Emails:

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Before sending important emails, run them through spam filter testing tools to identify potential issues. This proactive approach can help you fine-tune your messages before sending.

11. Encourage Engagement:

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Actively encourage your recipients to engage with your emails by clicking links, replying, or marking your emails as “Not Spam.” Engaged subscribers are less likely to have your emails marked as spam.

12. Monitor Your Email Analytics:

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Regularly review email analytics to track delivery rates, open rates, and click-through rates. Identifying trends can help you fine-tune your email strategy.

13. Respect Unsubscribe Requests:

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Honor unsubscribe requests promptly. Failing to do so not only harms your sender reputation but can also lead to regulatory issues.

Conclusion:

By following these email best practices and resolutions for common spam filter issues, you can ensure that your email communications with us and others remain efficient and reliable. Effective email communication is essential in today’s digital world, and your efforts to avoid spam filters will help guarantee that your messages reach their intended destinations. We appreciate your partnership and look forward to continued seamless communication. If you have any questions or need further assistance, please don’t hesitate to reach out to our support team.

 

Setting Up a Vacation Responder in SOGo:

1. Log In to SOGo:
   • Open your web browser and navigate to your SOGo webmail login page.
   • Log in using your email address and password.
2. Access Preferences:
   • Once logged in, click on the gear icon (Settings) located in the top-right corner of the SOGo interface.
3. Configure Your Vacation Responder:
   • In the Preferences menu, click on the “Vacation” tab or “Automatic Replies” (depending on your SOGo version).
   • You will see options to enable or disable the vacation responder.
   • Enter your vacation message in the text box. This message will be sent as an automatic response to incoming emails.
   • Set the start and end date for your vacation responder. This defines the period during which the automatic replies will be active.
   • You can also choose to send automatic replies to internal and/or external senders.
   • Optionally, you can specify additional settings, such as a subject prefix for your vacation response emails.
4. Save Your Settings:
   • After configuring your vacation responder, don’t forget to click the “Save” or “Apply” button to save your settings.

Setting Up Email Forwarding in SOGo:

1. Log In to SOGo:
   • Open your web browser and navigate to your SOGo webmail login page.
   • Log in using your email address and password.
2. Access Preferences:
   • Once logged in, click on the gear icon (Settings) located in the top-right corner of the SOGo interface.
3. Configure Email Forwarding:
   • In the Preferences menu, click on the “Forwarding” tab.
   • To enable email forwarding, check the box labeled “Enable Forwarding.”
   • In the “Forward To” field, enter the email address to which you want your incoming emails to be forwarded.
4. Choose Forwarding Options (Optional):
   • You may have additional options for forwarding, such as whether to keep a copy of the forwarded message in your inbox or whether to keep a copy in the sent folder. Configure these options according to your preferences.
5. Save Your Forwarding Settings:
   • After configuring email forwarding, click the “Save” or “Apply” button to save your settings.
6. Verify Forwarding:
   • To ensure that email forwarding is working correctly, send a test email to your email address. It should be forwarded to the address you specified.

That’s it! You’ve successfully set up a vacation responder and email forwarding in SOGo. Your vacation responder will automatically reply to incoming emails during the specified dates, and your incoming emails will be forwarded to the address you specified. Make sure to review and adjust these settings as needed, especially when your vacation period ends or if you no longer need email forwarding.

 

Introduction:

In today’s digitally interconnected world, our online presence is more significant than ever before. Passwords serve as the keys to our digital kingdoms, guarding personal and sensitive information from prying eyes. However, the need for secure passwords cannot be overstated. In this blog post, we’ll explore why robust password security is crucial, the risks of weak passwords, and how you can fortify your defenses with password managers and two-factor authentication (2FA) or multi-factor authentication (MFA).

The Need for Secure Passwords:

Secure passwords are the first line of defense against cyber threats. They protect your email accounts, financial information, personal data, and more. Here’s why password security is essential:

1. Preventing Unauthorized Access:

A strong password acts as a barrier, preventing unauthorized individuals from gaining access to your accounts and sensitive information.

1. Protecting Personal Information:

Your online accounts often contain personal and financial data. A robust password ensures that this information remains confidential.

1. Preventing Identity Theft:

Weak passwords make it easier for cybercriminals to impersonate you online, leading to identity theft and potential financial loss.

The Risks of Weak Passwords:

Weak passwords are an open invitation to cyberattacks. Here are some risks associated with using inadequate passwords:

1. Brute Force Attacks:

Cybercriminals use automated tools to guess passwords systematically. Weak passwords can be cracked quickly, giving attackers unauthorized access.

1. Credential Stuffing:

If you reuse passwords across multiple accounts, a breach on one platform can lead to compromises on others, as cybercriminals try the same credentials elsewhere.

1. Phishing Attacks:

Cybercriminals often use fake login pages to trick users into revealing their passwords. With a strong, unique password, you’re less likely to fall for these scams.

1. Account Takeover:

Weak passwords can result in attackers taking control of your accounts, potentially causing damage or using your identity for malicious purposes.

Password Managers: Your Digital Gatekeepers:

Password managers are invaluable tools for improving password security. They generate strong, unique passwords for each of your accounts and store them securely. Some popular password managers include:

1. Bitwarden:

Bitwarden is an open-source password manager that offers both free and premium plans. It stores your passwords in an encrypted vault and provides browser extensions and mobile apps for easy access.

1. LastPass:

LastPass is a user-friendly password manager with a free and premium version. It offers features like password generation, secure storage, and a digital wallet for payment information.

1. 1Password:

1Password is known for its strong security and user-friendly interface. It offers features like password auditing, secure notes, and the ability to store important documents.

Two-Factor Authentication (2FA) and Multi-Factor Authentication (MFA):

2FA and MFA are additional layers of protection that go beyond passwords. Here’s what they mean:

1. Two-Factor Authentication (2FA):

2FA requires two methods to verify your identity. Typically, it combines something you know (your password) with something you have (a smartphone or a physical token). For example, after entering your password, you might receive a text message with a verification code that you need to enter.

1. Multi-Factor Authentication (MFA):

MFA is similar to 2FA but can involve more than two verification methods. It enhances security by adding layers of complexity, such as fingerprint scans, facial recognition, or hardware tokens.

Conclusion:

Password security is a fundamental aspect of online safety. Weak passwords can lead to significant risks, including unauthorized access and identity theft. To bolster your defenses, consider using a password manager like Bitwarden, LastPass, or 1Password. Additionally, enable two-factor authentication (2FA) or multi-factor authentication (MFA) whenever possible to add an extra layer of protection. By taking these steps, you can fortify your digital fortress and enjoy a safer online experience.